Privacy Policy
Last updated: March 13, 2026
π Quick Summary
Your voice and text data is only used for real-time processing β never stored, never used for model training, never shared with third parties. Here are the details.
1. What Data We Collect
Account information: Email address and name provided during registration.
Usage logs: API call counts, transcription duration, timestamps, and other metadata for billing and analytics.
Voice and text data: Audio streams and transcription results sent through our API. This data exists only briefly in server memory during processing and is discarded immediately after β no persistent storage whatsoever.
2. How We Use Data
- Provide voice transcription services (real-time processing of your audio stream)
- Billing and usage tracking
- Service improvement and troubleshooting (using only anonymized metadata, never voice or text content)
- Sending service-related notifications (account security, billing alerts)
3. What We Don't Do
- β No storage of your voice or text data
- β No training of any AI model with your data
- β No selling or sharing your data with any third party
- β No profiling or ad targeting
4. Data Security
- All API communication uses TLS encryption in transit
- Account data storage uses encryption at rest
- Infrastructure runs on AWS with physical security and network isolation
- API Key authentication ensures permission isolation
5. Your Rights
You can at any time:
- Delete your account: Contact us or use settings to delete β we'll remove all associated data
- Export your data: Request an export of your account information and usage records
- Withdraw consent: Simply stop using the service β we don't retain any voice or text data anyway
6. Cookies
We use essential cookies to maintain login sessions and user preferences. We do not use third-party tracking cookies or advertising cookies. Vercel Analytics is used for anonymous traffic statistics.
7. Policy Changes
If we make significant changes to this privacy policy, we'll notify you by email. Continued use of the service constitutes acceptance of the updated policy.
8. Contact Us
For any privacy-related questions, please contact support@sayd.dev.